Check out our testimonials!

Customer Service Testimonials

• John from Berry Insurance has been such a blessing to work with. We first met him almost 4 years ago while purchasing our house. Since then we have had many questions like, should we add flood insurance to our house after other nearby houses had issues for the first time in decades or can you help us with a windshield crack to our most recent one. This December my car was towed and subsequently damaged not long before the holidays. He was responsive, attentive, and patient as we filed a claim and also ended up purchasing a different car in the meantime. Would 1000 times over recommend Berry and our agent, John to anyone in need of insurance--he also always makes sure we get the best rates for our renewal packages!
  
  -Mary M., January 12, 2026

• We’ve had an excellent experience working with John at Berry Insurance! He is knowledgeable, professional, and always takes the time to explain our options in a way that is easy to understand. John is quick to respond, patient with our questions, and truly goes above and beyond to make sure we have the right coverage for our needs. It’s clear he cares about his clients and their peace of mind. We’re very grateful for his guidance and highly recommend him to anyone looking for a trustworthy insurance agent.
  
  -Jonathan R., September 20, 2025

• Just switched my automotive and RV insurance over to Berry Insurance, and I couldn’t be happier.

  My agent, Heather, is amazing! She made the entire process completely seamless and even managed to cut my bill nearly in half.

  If you’re looking for a personal touch and someone who truly has your best interests at heart, give her a call. Highly recommend!
  
  -Richard L., May 19, 2025

• John Galvin is my agent at Berry Insurance, and he has been consistently responsive and helpful. I receive timely responses to any call or emails. He has found excellent options for cars, home and umbrella insurance at competitive prices. So happy I made the change from my previous agent!
  
  -Tara, July 3, 2025

• Shelly at Berry Insurance has been a true pleasure to work with. I recently moved states and needed auto insurance for myself and my husband. We initially looked into other auto insurance options and they were a nightmare to deal with, not to mention expensive. Working with Shelly though this process has been a total breeze. She has been attentive, responsive and incredibly helpful. She took the time to walk us through our policy to make sure we understand it. She answers all our questions and has saved us time and money. I can confidently say I will never use another company again. My experience here has been extremely positive.
  
  -Julianne G., May 27, 2025

Ease of Obtaining Policies/Quick Turnaround Testimonials

• Natallia was extremely helpful in getting me signed up for a new policy & helping to get the documents together for transferring my registration to MA within 24 hours of reaching out.
  
  -Monica T., February 25, 2026

• I moved my auto and renter’s insurance to this agency. A friend had recommended them and she was right! I saved money and yet increased coverage on my automobile. The agent that helped me, Shelly, got me new quotes within 4 hours on a busy day just before Christmas. She appreciated the fact that I couldn’t get to their office in Franklin, physically, and everything was handled securely via email. I feel very comfortable to have a new agent with experience and such efficient, friendly and knowledgeable employees.
  
  -Ginny A., January 15, 2026

• Highly recommend working with John Galvin from Berry Insurance for your insurance needs. He responded quickly to all questions I had. He kept me updated on each part of process. Very smooth transition from one carrier to another and he was able to save me money on my policies without compromising coverage.
  
  -Carolyn C., August 1, 2025

• Shelly at Berry Insurance has been a true pleasure to work with. I recently moved states and needed auto insurance for myself and my husband. We initially looked into other auto insurance options and they were a nightmare to deal with, not to mention expensive. Working with Shelly though this process has been a total breeze. She has been attentive, responsive and incredibly helpful. She took the time to walk us through our policy to make sure we understand it. She answers all our questions and has saved us time and money. I can confidently say I will never use another company again. My experience here has been extremely positive.
  
  

  -Julianne G., May 27, 2026

• I highly recommend Berry Insurance. I was trying to find insurance on my own and it was nothing but a headache. I decided to contact Berry and John got back to me within a few hours and was able to get me better coverage on my home and vehicles at a better price than I was paying. It's nice dealing with a local broker and I've already shared their info with friends .
  
  -Gary, March 27, 2025

Claims Assistance Testimonials

• Shelly is my agent at Berry Insurance and worked diligently so that I could receive my rental car reimbursement payment regarding an auto accident I was not at fault for. Shelly was also very professional and answered my emails/calls promptly. My experience at Berry Insurance is excellent!
  
  -Anthony M., July 22, 2025

• I'm so glad I switched to Berry Insurance! We had a loss of a small camper and Berry helped us immensely when the insurer struggled with the details of transferring the ownership of the totaled camper to them. Massachusetts has some odd rules but my agent actually took over and interfaced with the insurer on our behalf! It was awesome and I'm so happy we are their customer!
  
  -Christine C., March 24, 2025 

Team Knowledge Testimonials

• I recently switched to Berry for my insurance needs. Working with Natalia was a breath of fresh air after the problems I had with my previous agent. She was pleasant and professional and very patient with my many questions. Her considerable knowledge on all facets of my insurance made things go smoothly and I truly appreciate that!
  
  -Ann Marie A., December 2, 2025

• I had a great experience working with Shelly At Berry Ins. She was incredibly knowledgeable, answered all my questions clearly and took the time to review my current coverages. I would highly recommend her to anyone who would like their policies reviewed.
  
  -Juanita C., September 22, 2025

• Heather made it very easy for me to switch my insurance from out of state. She was knowledgeable and thorough at every step in the process. I highly recommend working with her!
  
  -Ben S., February 12, 2025

• We had an excellent experience working with Shelly Moscatelli for our home and auto insurance. Shelly was incredibly knowledgeable, responsive, and easy to communicate with. She provided detailed answers to all our questions and made the process seamless. Shelly is fantastic—highly recommend both her and Berry Insurance!
  
  -Kevin M., December 4, 2024