Client Services

We are in the business of providing peace of mind. We don’t want to provide you with just the right insurance coverage; we want to provide you with a positive customer experience.

We make three promises when it comes to service:

1. You’ll always be seen as a real person not an account.
2. You’ll always have access to a real person, not a robot.
3. Your risks will be analyzed, not filed into a sample group.
Bonus: When you need results, we’ll get them…

At Berry, we’re real people just like you. We understand your needs because we share those needs. We believe our value is in consultation, personal relationships, and as community advocates. And we promise to do anything we can to prove that to you.

We’ll do our best to service your account in person. However, we understand the value of technology and how it can make your life easier. Download the Berry Insurance mobile app so you can have the convenience of Berry Insurance in your pocket. Once you have our new mobile app you can connect with the entire Berry team from your smart phone.

If you are ever in a claims situation, we want you to call us first, no matter how big or small! You can report a claim in three ways:

  • Call us at (800) 941-3317
  • Complete this form
  • Or use our app to complete claims information, including uploading pictures.


If you have any questions about our service or comments about service you’ve received from our staff we want to know about it! Feel free to reach out to us and tell us how we’re doing.

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